ID 4770
FullText File
Authors
OIKE, Hiroshi
DOI
Journal Title
Tourism Studies
ISSN
21852332
NCID
AA12438820
Volume
26
Start Page
1
End Page
15
Order
01
Published Date
2022-03-15
Language
eng
Docuemnt Type
研究論文
Keywords Alternative
Smart tourism destination (STD)
value co-creation
social big data
service dominant logic (SDL)
Wakayama prefecture
Abstract Alternative
This study uses Wakayama prefecture as a showcase to demonstrate how local governments and Destination Management Organizations (DMOs) can develop a smart tourism destination (STD) themselves through the social big data available from tourists. This study highlights the misunderstanding that STD can only be built based on state-of-the-art technology supported by national government through the conceptualization of an STD. Social big data is an essential resource that can assist local governments and DMOs in enhancing tourists’ smart experience and supporting smart business ecosystems. This study also emphasizes the importance of shifting from government-centered STDs to value co-creation among all stakeholders. Finally, the implications for researchers and practitioners interested in the managerial exploitation of social big data in planning and developing STDs in local places are presented.
Content Type
Departmental Bulletin Paper
Text Version
publisher
Category (Wakayama)
680 Transportaion Services. Tourism